When a student has enrolled in a class with a recurring fee and did not have a payment method saved, the Billing Type will be set to Auto Invoice. To change the enrollment to Auto Bill, you will need to add a saved payment type to the enrollment.
To do this:
1. Navigate to the Enrollment page.
2. Click the Billing Info tab.
3. Click the pencil icon in the upper right-hand corner to edit.
4. Change the Billing Type to Auto Bill. This will open a new drop-down that will display all of the saved Payment types for the student.
5. Select the saved Payment Method you want to attach to the recurring fee.
6. Click save.
The recurring fee for the class will now be auto-billed on the billing date of the payment method you selected.
When a student has enrolled in a class with a recurring fee, is set up as Auto Bill and the payment method has expired, the payment will fail. You will need to attach an active payment method to an enrollment.
To do this:
1. Navigate to the Enrollment page.
2. Click the Billing Info tab.
3. Click the pencil icon in the upper right-hand corner to edit.
4. Choose the drop-down that will display all of the saved Payment types for the student and select an active Payment Method you want to attach to the recurring fee.
5. Click save.