No, your customers / students / families are not able to see Void invoices on the Public Portal.
However, we do not allow you to delete a Void invoice because financial reporting and auditing purposes require historical records to be retained.
Articles in this section
- How do I refund part of an invoice to cash/check/credit card and the other part of an invoice to credit?
- Will a customer / student see a Void invoice on the Public Portal?
- Why can't I process a refund?
- What's the best way to process financial aid?
- What should a student/customer/registrant do if a credit card is declined?
- I get bccs whenever a payment is processed How do I know if an invoice was processed on my public page or on admin via Quick Enroll?
- I don't want my registrars to have to manually input coupon codes. Is there a way to automate this?
- I registered a student on my admin site with Quick Enroll. How should I instruct them to pay for the registration on our public site?
- How do I balance my incoming payments and credits and see if the transaction happened on my admin or my public site?
- I'm not getting the numbers I expect to get when I run the Account Distribution Report. What's going on?